Contact us
A question about our creations, an order or delivery?
Our team is ready to listen to you and respond to you carefully.
Would you like to learn more about our expertise and discover what goes on behind the scenes?
Write to us to arrange a visit to our workshop.
📩 contact@mikanto-shop.com
Would you like to learn more about our expertise and discover what goes on behind the scenes?
Write to us to arrange a visit to our workshop.
📩 contact@mikanto-shop.com
FAQ
Use this text to share information about your product or shipping policies.
What are the delivery times?
Our products are shipped by our team within 24 hours.
- 🇦🇪 United Arab Emirates : 2 to 5 business days
- 🇶🇦 Qatar : 3 to 6 business days
- 🇸🇦 Saudi Arabia : 3 to 5 business days
- 🇦🇺 Australia : 4 to 7 business days
- 🇪🇺 Europe : 3 to 10 business days
How long can my bag last?
Our bags are made to last for years . Raffia is a strong and supple fiber that retains its shape and beauty over time.
How do I care for my bag?
Keep it away from prolonged moisture.
For cleaning, a simple dry or slightly damp cloth is sufficient.
Do you offer returns or exchanges?
Yes, you have 14 days after receiving your order to request a return or exchange. For any inquiries, please contact us directly via online chat or by email at contact@mikanto-shop.com .
Are there any additional fees (customs, taxes, etc.)?
No, there are no additional charges added to your order. All our prices are displayed inclusive of all taxes, delivery is free, and there are no customs fees to worry about.
