Our products are shipped by our team within 24/48 hours.

• 🇨🇭 Switzerland: 3 to 5 business days
• 🇪🇺 Europe: 3 to 7 business days
• 🌍 Rest of the world: 4 to 8 business days

Our bags are made to last for years. Raffia is a strong and flexible fiber that retains its shape and beauty over time.

Keep it away from prolonged moisture and avoid excessively heavy loads.

For cleaning, a simple dry or slightly damp cloth is sufficient.

Yes, you have 14 days after receiving your order to request a return or exchange. For any request, contact us directly via online chat or by email at contact@mikanto-shop.com.

No, no additional fees are added to your order. All our prices are shown including VAT (all taxes included), delivery is free, and there are no customs fees to expect.